Here at Digital Ledger Advice, based in Sheffield, we understand that your personal details are important. This page explains how we handle your information when you visit our website or use our services. We aim to be as clear and straightforward as possible, just like we are with crypto advice.
What Information We Gather
When you get in touch with us, whether it's by phone, email, or through our website form, we might ask for your name, email address, and phone number. If we meet, we'll take notes about your investment goals and what you're looking for help with. We also collect some basic technical bits automatically when you visit our site, like your IP address and what pages you look at. This helps us make the website better. We only collect what we actually need to help you out properly.
How We Use Your Details
We use your information mainly to give you the personal advice you asked for. That means having your contact details to reply to your questions or send you information about crypto and blockchain. We also use it to improve our services and make sure our website is working well. We will never sell your personal information to anyone. It's simply not how we do business.
Who Sees Your Information
Mostly, it's just us here at Digital Ledger Advice. We don't generally share your personal information with other companies. The only times we might would be if the law requires us to, or if we use a trusted service (like our secure website hosting) that needs to see certain technical data to do its job. Even then, they're bound to keep your info safe, just like us.
How We Keep It Secure
We take looking after your information seriously. We use things like secure computers and making sure only the right people can access your details. Being a small, local business in Sheffield means we take a personal approach to everything, including your data. We do our best to protect it from anyone trying to get at it when they shouldn't.
Your Rights About Your Data
You have rights over your personal information. You can ask us what details we hold about you. You can also ask us to correct anything that's wrong, or even to delete your information in some cases. If you're not happy with how we're handling your data, you can get in touch with the Information Commissioner's Office (ICO) here in the UK. Just give us a shout if you have any questions about this.
A Quick Bit About Cookies
Our website uses small files called 'cookies'. These are bits of data that sit on your computer or phone. They help the website remember things about your visit, like if you've been here before. Most browsers let you turn cookies off if you don't want them, but our site might not work quite right without some of them.
Updates to Our Privacy Policy
Sometimes we might need to update this privacy policy. If we do, we'll put the new version here on our website. Please check back from time to time to see any changes. The 'Last Updated' date at the top of the page will always tell you when it was last reviewed.
Questions? Get in Touch
If you have any questions or worries about this privacy policy or how we handle your information, please don't hesitate to contact us. You can reach us at
[email protected] or give us a ring on +44 114 496 0338. Or you can pop by our office at 19-21 Bull St, Sheffield S1 2PF, UK.